Take The Test

Take our Challenge and find out how your current Business Improvement Process is doing.

Reflect on each of the items below and select a score that best describes your organisation.

Score each question as follows:
0 "Never"
1 "Rarely"
2 "Sometimes"
3 "Often"
4 "Always"

Question
1 We hold regular (at least four times a year) Business Reviews with employees, customers and suppliers..
2 Our customers describe our service with words like astonishing, fabulous and outstanding.
3 Our employees often suggest positive ways in which we can improve our profits.
4 We encourage managers and employees to freely express their views, in an open and safe environment.
5 Decision-makers are encouraged to take risks, based on their experience and intuition.
6 Our employees can organise their own project teams to improve our business performance.
7 We are able to quickly change anything in our organisation, if we need to.
8 We exploit our core competence all day, every day.
9 We strive to make our processes simpler.
10 We are successful at developing our own stars internally.
 
11 Our senior decision-makers are often found in open discussion with employees.
12 Our employees are crossed-trained to work in different areas of our organisation.
13 We are selective in choosing customers.
14 We have a process in place to reduce bureaucracy in our organisation.
15 Everyone in our organisation helps to make things less complex for our customers and each other.
16 People are rewarded for good ideas.
17 We can demonstrate that we are better, cheaper and faster than our competitors.
18 Senior decision-makers spend the majority of their time on strategy.
19 We are all encouraged to build speed into our everyday work.
20 Morale is very high in our organisation.


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